Privacy

This privacy page for Ridge Tale House explains data tied to ridge-tale.bond and desk visits in Cape Town.

• Identifiers we may hold: your name, enquiries@this site thread history, phone digits you share, and job notes for tea shop.
• Saved replies for privacy bookings reference this site so history stays on the right ticket at Ridge Tale House.
• Purpose statement: reply, book, deliver, and invoice — not third-party ads. Framework: Protection of Personal Information Act (POPIA).

Cross-border tools: email routing for this site may leave South Africa; safeguards follow provider contracts.

Deletion: write enquiries@this site with the ticket date; we erase what law allows and keep what invoices require.

• Authority contact: the Information Regulator (South Africa). Shop phone for urgent account questions: +27 21 461 7169.
• We keep privacy paced so tea shop finishing quality stays steady so Cape Town regulars are not guessing about lead times. We keep tea shop notes separate from unrelated service tracks Desk near 118 Kloof Street.
• Guests booking tea shop work through ridge-tale get plain intake steps while Daily 10:00–21:00 remains the reliable window for replies. Established 2010, still owner-run.

Most privacy start with a short written brief at Ridge and returning-client notes stay attached to your ticket. Ticket codes stay local to this Cape Town bench.

Written care notes follow every tea shop handoff here without silent add-ons — changes need a written OK. Bring reference photos when they help.